Who We Are

We are technology partners for businesses that want clarity, not complexity. Our role is to help you make better decisions about technology - making sure what gets built actually supports your business goals.

We work closely with non-technical teams and business owners, translating ideas into practical, scalable solutions that make sense both commercially and technically.

Outback Yak team

Who We Help

Outcome-led support for every stage of growth

Three stages, three ways of working. Each has the right level of governance, the right amount of design polish, and the right technical footprint so momentum never stalls.

Starting businesses

Founders building from zero

You are at the idea or launch stage and need things done right from the beginning - without wasting money or locking yourself into bad technical decisions.

Founder working from a home office

Common ways we help

  • Modern software, design & UX

    We design and build clean, credible websites and applications that instantly signal trust. Clear messaging, thoughtful UX, and polished visuals help you look established - even on day one.

  • Practical cloud foundations

    We set up simple, secure cloud infrastructure that is easy to maintain and affordable. You only pay for what you use, with room to scale when traction hits - no unnecessary complexity.

  • Early AI advantage

    From website chatbots to content and support helpers, we introduce AI where it genuinely adds value. This lets small teams appear responsive and professional 24/7 without extra hires.

Growing businesses

You've started - but need direction

You have something live, customers are coming in, but the tech, UX, or strategy feels unclear or fragile. This is where structure and clarity matter most.

Team discussing next steps

Common ways we help

  • UX and system refinement

    We review what you have built, identify friction, and redesign flows to improve usability, conversions, and confidence. No throwaway rebuilds - just smart improvements.

  • Optimised cloud integration

    As usage grows, we help you stabilise performance, reduce hosting costs, and prepare for spikes. Your infrastructure becomes predictable, resilient, and easier to manage.

  • Applied AI integration

    We add AI features like lead-handling chatbots, internal assistants, and workflow automation - focused on saving time and improving outcomes, not hype.

Established businesses

Scale, efficiency, and automation

Your business is proven. Now the challenge is speed, reliability, and reducing operational drag while staying competitive.

Established team working in an office

Common ways we help

  • Modern software and system redesign

    We modernise legacy systems, reduce technical debt, and improve deployment pipelines - freeing your teams to ship faster with fewer issues.

  • Advanced cloud architecture

    Highly available, auto-scaling infrastructure using managed services, containers, or serverless setups - built for uptime, performance, and cost efficiency.

  • AI-driven automation and agents

    From AI agents and voice bots to RPA and generative AI tools, we automate support, operations, finance, and internal processes - so your team can focus on higher-impact work.

How We Deliver

4 steps that keep you informed, ship faster, and bake reliability in from the start.

1
Consultation & Discovery

Step 1

Consultation & Discovery

We start by understanding how your business makes money and where it’s leaking value. We also map the right bets for infrastructure and AI so later decisions stay intentional instead of bolted on.

2
UI / UX Design

Step 2

UI / UX Design

We design interfaces that convert visitors into customers. Clear flows, strong hierarchy, and intentional design choices reduce friction and guide users toward action.

3
Build

Step 3

Development & Delivery

We build fast, stable, and scalable products ready for real users. Cloud resilience, automation hooks, and AI where it’s proven valuable are baked in—no parallel tracks to slow delivery.

4
Launch & Support

Step 4

Ongoing Support & Optimisation

We stay involved after launch to keep your product secure, fast, and cost-efficient—tuning cloud spend, refining AI automations, and handling maintenance so it keeps performing while you grow.

Values

Our Core Values

Our values guide every decision and client interaction. We live them daily, not just on a poster.

Continuous Improvement

We aim to be better than yesterday—learning, adapting, and refining so solutions keep improving.

Open Communication

Honesty and transparency keep everyone aligned on goals, timelines, and progress. Questions and feedback are always welcome.

Proactiveness

We anticipate challenges and address them early, asking for input before issues snowball.

Efficiency

We focus on high-value work and the smartest path to results—the best outcome with the least wasted effort.

Integrity & Accountability

We own our promises and our mistakes; integrity is non-negotiable.

Camaraderie

We work side by side with clients as one team—you gain partners who have your back.

Meet the team

Bishal Sapkota

Bishal Sapkota

Co-Founder & CTO

Yuvraj Panta

Yuvraj Panta

Co-Founder

Ushma Sigdel

Ushma Sigdel

Head of People

Birat Sapkota

Birat Sapkota

Design Engineer | Web, Mobile, Graphics

Gaurav Karki

Gaurav Karki

Software Engineer | AI, Cloud, Automation

Bishal Raj Parajuli

Bishal Raj Parajuli

Software Engineer | Web, Mobile, AI

Book a Free Discovery Call

30 min

Schedule an intro call with one of our lead software engineers

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